Welcome to our practice! We understand that each patient has different health needs, aesthetic goals, and expectations about treatment. We have set aside a special time to discuss these questions regarding you or your child's orthodontic care. After you have scheduled a new patient consultation a welcome packet will be sent to your home. For your first visit, please take the time to complete the new patient form that was sent to you. By completing this form prior to the consultation, we can begin your visit without delay.
Upon your arrival, you will always be kindly greeted by our receptionist who will assist you in getting checked in at the Patient Sign-in Terminal and will notify our patient coordinators that you have arrived. Our treatment coordinators will greet you in our reception area and escort you or your child to one of our consultation rooms for your first visit with Dr. Hester or Dr. Morris. Just prior to meeting the doctor, we will obtain complimentary Diagnostic Records that will include digital x-rays and color photographs. Because the Diagnostic Records are obtained at your first visit, Drs. Hester and/or Morris are able to obtain basic information regarding any current or potential orthodontic problems. He can then properly address your individual concerns and needs. If treatment is indicated, we will:
All information will be conveyed with strong visuals using our state-of-the-art technology and teaching aides. Once the initial examination has been completed, our treatment coordinator will provide you with:
If the doctor has indicated you or your child is ready to initiate treatment and you are satisfied with the proposed treatment plan and financial arrangements, the process of starting orthodontic treatment can begin.
Please allow approximately one hour for your first visit to our office.